Sometimes a fault happens that causes the sound on your Samsung TV to malfunction. Temporarily unplugging your TV may resolve an issue resulting from an unexplained fault.
If the problem continues, you must troubleshoot to find out the cause before you can restore your Samsung TV’s functionality.
Potential faults include incorrect speaker selection, wrong cable connections, and trouble with external equipment.
You can use the Sound Test feature available in many Samsung Tv to test your TV’s functionality, which allows you to resolve hardware failure.
Samsung Tv No Sound – What To Do And How To Fix It
Many Samsung TVs feature a series of tests used to troubleshoot potential problems. The Sound Test is often done by pressing “Menu” on the TV remote and then selecting “Support,” “Self Diagnosis” and “Sound Test.”
This test plays a melody sound via the TV’s speakers. This allows you to know if the problem lies with your TV hardware.
If you cannot hear the melody played during the test, then your TV most likely has experienced some sort of speaker failure.
But, if you can hear the test melody, then you must continue to troubleshoot to know what is causing the audio problem with your Samsung TV.
When images display correctly on your screen but no audio plays, the Speaker Select setting may be wrong.
The Speaker Select setting permits you to choose between using an external device or your Samsung TV’s internal speakers for audio output.
To view or change this setting for most Samsung TV models, press the “Menu” button on your TV’s remote control and then select the “Sound” menu option. Select “TV Speaker,” and then set the TV Speaker option to “On.”
The cables used to form the connections between your Samsung TV and other input and output devices, including cable boxes, receivers, and speakers, permits the devices to communicate with one another.
Using a problematic cable may cause a faulty connection, resulting in diminished audio and video quality.
For example, if you use a DVI-to-HDMI cable to connect a receiver to your Samsung TV, you also must connect a separate audio cable. Failure to do so results in the lack of audio quality when using the receiver as your input source.
The cables used to form these connections differ, so refer to your equipment user’s guide for device-specific requirements.
Faults with the hardware connected to your Samsung TV may result in audio failure. For example, if you have connected a faulty external speaker to your Samsung TV, you may not hear any sound.
Disconnecting the speakers and, if necessary, changing the speaker source setting on your TV helps to confirm this diagnosis and restore audio functionality.
Always refer to the owner’s manual guide of each connected piece of equipment for additional device-specific troubleshooting information.
When troubleshooting shows that your Samsung TV has experienced hardware failure, you must decide between repairing and replacing your Samsung TV.
If you decide to have your TV repaired, then the original factory warranty or an extended warranty purchased together with the TV may cover the costs associated with the repair.
Always refer to the information included in the warranty for details on how to have your Samsung TV serviced.
In addition, you may be able to return your Samsung TV to the shop for a refund or replacement, depending on the original buying date.
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