Best Dental Practice Management Software of 2023
Dental offices deal with a high volume of clinical and administrative patient information. When you run a dental practice, you want to choose management software that will make your practice efficient and organized. In addition, most dentists and office managers often are looking for ways to improve access to that information and for better efficiency in documenting and managing it.
However, there are many options, so deciding which is best for your practice can take time and effort. That’s where we come in. We've created this article to help dental software buyers better understand the benefits dental solutions can offer. We'll explain everything you need to know about dental software, its common features, pricing, the best dental software of 2023, and more.
What is Dental Software?
Dental practice management software gives dentists and support personnel the administrative and clinical tools to run their offices efficiently and keep vital data safe and accessible. These programs often offer appointment and staff scheduling, document sharing and storage, contact databases, reporting, dental history charting, patient records, and treatment plans, among other features. They might also support e-prescribing, help file, and track insurance claims, and provide employee communication tools.
Although dental practice management software may have some basic patient engagement features, it frequently has to link with specialized patient engagement software to enable patient education, marketing, and reputation management initiatives. In addition, to help with the financial aspect of a dental office, dental practice management software frequently interfaces with or is packaged with dental imaging software, which stores and organizes patient X-rays and images.
Although the phrases electronic dental records (EDR), electronic dental health records (EHR), and electronic medical records (EMR) for dentistry might all have slightly distinct meanings, they are frequently used interchangeably. These three words apply to software that manages the charting and maintenance of a patient's clinical information, while there may be subtle distinctions between them.
Effective dental office software typically has templates for dental offices, visuals of teeth and gums, and the ability to import and organize X-rays. To maximize the productivity of the front and back office workers, they will also have capabilities to deal with patient scheduling, billing, and coding support, patient education modules, and frequently a Web portal for patients.
Common Features of Dental Software
A product must have the following features to qualify for inclusion in the Dental Practice Management Software category. These are the key features and functionality to consider as you search for dental software:
All standard procedures should have text-based templates, and the EDR should enable you to add a template fast if an emergency procedure is necessary. Routine examinations, fillings, crowns, root canals, and tooth extraction are just a few examples of often utilized templates.
Graphical tooth charting
A simple graphical representation of each tooth and gum should be included in dentist software to make it simple to spot caries, fillings, veneers, crowns, missing teeth, gum disorders, and other pertinent issues. In addition, the graphical tooth chart should update whenever changes are made to text-based templates and vice versa.
The goal is to import X-rays and other digital images, instantly linking them to the patient and presenting them to the dentist in a way that makes sense to them (i.e., in the same order as the graphical tooth chart). Software for dental imaging frequently includes more sophisticated functions, such as the ability to measure a tooth or pinpoint a specific area of interest. Even while separate imaging software is available, combining it with EDR software makes integration more straightforward, which is why most suppliers offer both functions as a single package.
Dental billing and insurance
Through efficient coding support, dental billing software helps the practice increase profits while simplifying billing as much as possible. It will probably only comprise the codes required or employed by dentists as part of a dental EMR, and it can assist in grouping frequently performed treatments.
Look for a system that streamlines scheduling by coordinating the schedules of the dentist, hygienist, and patients and that doesn't force the back office employees to jump forward six months every time they need to book a patient out.
This allows patients to complete their dental histories, update their contact information, and even receive or send bills, X-rays, and other documents from the convenience of their own homes, saving the practice time and increasing office productivity.
Best Dental Office Management Software
Here's a list of the best dental software of 2023:
Complete, all-in-one dental software on the cloud. Across the whole value chain of the care continuum, the platform provides thorough, unified, engaging patient experiences. As a result of the smooth interaction between our integrated all-in-one modules, you have a single synergistic platform to take on today's demanding business climate.
|Price||tab32 bases it's pricing on the number of locations and doctors in your practice. You can request a pricing quote.|
|Training||A personal customer onboarding expert will guide you through migration, training, follow-ups, and all other support needs. In addition, the trainer will develop customized processes for your practice training depending on size, location, etc.|
|Support||A dedicated success coach, free training, enrichment webinars, and live support agents will be available to support.|
|Hosting||Secure cloud-based platform with excellent up-time performance|
Curve Dental is a web-based or cloud-based, all-in-one dental practice management solution. Because it is web-based and compatible with any computer's operating system, it is a favorite of many practices. Curve Dentistry is good with handling everything from scheduling to invoicing and imaging.
|Price||Curve Dental bases its pricing on the number of doctors in your practice, so price information is unavailable on its website.|
|Training||Phone and internet training are available. They also have training webinars regularly.|
|Support||Phone support is available 24/7, or you can create a support ticket within the software.|
Practice-Web is capable of a wide range of things. Scheduling appointments, creating charts, e-billing, processing credit cards, setting up automated appointment reminders, and more are all available. It's a complete solution that enables paperless operations in your practice. Yet there is a significant downside. Only the Microsoft.NET platform is compatible with Practice-Web (part of Windows 10, Windows 8, or Windows 7.) You cannot utilize Practice-Web if your practice runs Linux or macOS.
|Price||Practice-Web for the first office is $169/month for 12 months, then $129/month. Special discounts are often available, so see what is offered when you sign up.|
|Training||Additional training is available for $75/hour.|
|Support||Practice-Web provides support via phone or emails Monday-Friday between 6:30 AM-5 PM PST.|
Another cloud-based dental practice management system, Dentrix Ascend, offers management functions, charting, imaging, and group practices. The program makes it simple to track insurance policies and booking, confirm appointments, and implement reports to collect KPIs like the number of patients seen and completed procedures.
|Price||The cost of Dentrix Ascend depends on the number of locations in your practice. There are one-time enrollment and database conversion fees, and monthly subscription fees, which are ongoing if you have overten0 concurrent users. You can request a quote on their website.|
|Training||Hands-on training is provided inside the program so you can learn how to use it. While this is designed to save time and money, it may not be ideal for everyone. Several how-to videos on their website demonstrate how to complete routine tasks.|
|Support||Your monthly subscription includes support. Please feel free to contact the Dentrix Ascend team via email or phone.|
The first cloud-based dental office administration software, Denticon, was introduced in 2003. It is a dependable program that works for all sizes of practices. It has modules for patient communication, records management, imaging/charting, treatment planning, claims management, and more. It also features business and clinical functionalities.
|Price||Denticon does not publicize its prices. You'll need to contact their sales team for a quote.|
|Training||Training is included with all new client onboarding.|
|Support||Support is included in your monthly subscription fee. Call, email, or submit a support ticket from your account dashboard.|
Dovetail was created for tablets, yet it may be used on any device. Thanks to the slick UI, it is simple to establish and maintain treatment plans and patient records, take notes, and optimize your billing process. In addition, you can take it everywhere because it's cloud-based and made to be utilized on mobile devices.
|Price||Starts at $399 per practice per month with no limit on the number of users and no hidden fees. A free trial is available.|
|Training||You’ll get a “success coach” that will provide your team with 1:1 training. Their website also has several training videos that you can watch anytime.|
|Support||Your success coach will be your support contact, but if they’re unavailable, you can contact Dovetail support via phone, email, or live chat.|
Dental Software Pricing
Dental software is typically priced in one of two ways, though there are some exceptions: a subscription charge paid once per month or year or a perpetual licensing fee paid all at once. The pricing structure typically corresponds to whether the program is used locally or on the cloud. Software installation on your servers is referred to as on-premise deployment. Alternatively, cloud-based deployment denotes hosting the application "in the cloud," or oline. You use a web browser to access the software through the Internet.
On-premise deployments are typically priced utilizing the perpetual license model. Yet, more and more on-premises products offer subscription pricing structures today. The pricing structure for cloud-based software is often a subscription model, where customers pay a monthly or annual charge per user. Perpetual license pricing has a higher initial cost but lower ongoing monthly or yearly payments (e.g., maintenance or support). On the other side, subscription pricing offers a cheaper initial outlay but somewhat higher ongoing expenses because you must pay the subscription fees each month or year.
Your pricing plan will mostly rely on whether you prefer a single, substantial sum up upfront and smaller fees spread out over time because the costs of on-premise and subscription models tend to converge.
Furthermore, here are some of the most frequently asked questions about dental software:
What are the benefits of using dental software?
Dental practices can use this software to help their administrative and clinical operations. Severalctical features are available, including scheduling, charting, and keeping patient notes.
How much does dental software cost?
Most cloud-based dental software is billed on a month-to-month subscription basis, with prices for solo practitioners starting at about $200 per month. Based on the number of providers and locations, large dental clinics can anticipate paying.