Zoho People Features and Reviews 2023

Zoho people help you grow your business. It lets employees update their data and skill sets and check in/ out. It allows Managers access all information about subordinates and controls approvals, time-off scheduling, and more. Continue reading to learn about Zoho People, its features, pricing, and benefits for your small business.

Zoho People Features and Reviews 2023

Zoho People lets you maintain your employee database, manage your workforce and ensure consistency in all your HR Processes. Reduce your HR staff’s workload instantly! Zoho People enables you to manage all your HR and benefits programs from a central location, making it easier than ever to attract, retain and reward top talent. All while reducing costs, saving time, and integrating and aligning your HR efforts with the rest of your organization.

About Zoho People?

Zoho People is an integrated HR Software solution designed to cater to the needs of small, medium, and large businesses. The system includes employee self-service, leave management, attendance management, time tracking, and more. Organizations can modify the leave types with the solution's leave management tool, and employees can submit online leave requests. A unified view of all employee data by kind of leave, location, role, and experience level is also available to organizations.

Zoho People allows users to create custom modules by adding forms and tabs based on needs. In addition, it offers drag-and-drop functionality. Zoho People can be customized in several areas, including custom forms and fields that reflect your company's workflows and processes. Custom modules can also be created and assigned to parent categories within the user interface. The employee self-service feature allows employees to access, update and modify their records per organizational compliance. The File Cabinet feature helps HR staff store and share HR and company-related documents.

Self-Service access to Zoho People is available through mobile employee and manager access. Employees can update their personal information on this self-service site, such as a change of address, a spouse, dependents, etc. Managers can receive leave requests from employees using the self-service portal. Self-service data access can be controlled based on user role. A free version of Zoho People offers up to 10 users and support services. In addition, support for Zoho People is available by email, a dedicated support website, and phone.

Zoho People Features

Furthermore, Zoho People offers a wide range of features. Some of them are as follows:

Performance Management

Zoho People is built for modern performance management assessments. You can provide feedback to your management, direct reports, and peers (or even their managers). Positive, negative, training, observation, and rewards are the five pre-built feedback categories; however, you can modify these to meet your business model. For example, when it comes to employee motivation and retention, it's crucial to be able to give them praise for a job well done.

There are many ways to measure performance and HR indicators regarding skill development. Using the Zoho People's learning management system (LMS), you can link those data to learning and development. The LMS is a premium add-on. Gaining the essential skills also enables you to achieve the goals of your staffing plan more effectively.

Other useful performance management functions include; Setting your appraisal cycle, Basing reviews on the ratings of multiple people, and Tying employee salary to performance.


Onboarding is approached differently by Zoho People since it is divided into stages. The first is what it refers to as the Candidate View, which you use to finish every activity during the hiring process and before a candidate starts working for your organization. The candidate creates a login, enters the relevant information, and completes the required actions, such as providing identification documentation and providing tax information, to start the process. This helps them save time while completing paperwork on their first work day. Furthermore, the procedure is adaptable.

Then you can transform this into the Employee View as a candidate's start date draws near. This site, which you and the new hire may use, offers post-hire details, including training, a work schedule, and links to important documents like the employee handbook.

Time and Attendance

Substantial time and attendance management features are included in Zoho People. For example, you can read a simple leave report by business and department or access your calendar. Thanks to the integrated time tracker, your staff can effortlessly clock in, and the time they checked in automatically appears on the calendar. They can use this information to submit your Zoho timesheets after that. Timesheets are available for each project and client.

You may receive an overview of your team or an individual employee and keep track of your projects and clients with the help of the workforce analytics reports. The scheduled versus worked hours reports let you use your human resource planning better by ensuring you always have the best people on duty. You may use this information to determine who should work each shift and generate templates you can easily reuse using Zoho People's shift scheduling features.

Workforce Management

Zoho People offers extra HR features to make it easier for you to manage your staff. For example, with Zoho HR software, you may offboard people, manage employee travel (a capability typically absent from HR software), view and reorganize your organizational structure, and control the benefits administration procedure.

You may quickly develop customizable reports using this data to power your people analytics. With its strong data analytics capabilities, you can build comprehensive reports about any area of your business in the format of your choice, be it a pie chart, a bar chart, or any other kind of visualization.

The Zoho Recruitment module is also available if you select the People Plus plan, the most expensive pricing option. Using features like employee referral functionality, pipeline management, background checks, branding and recruitment marketing, and talent sourcing aids in improving your small business recruiting process. With this pricing scheme, Zoho also includes expenditure management, collaboration, and digital signage tools.

Other Zoho features include:

Human Resource Management: Organizing, tracking, and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Employee Self Service: Employee portal allowing employees to view and update their personal information.

Recruiting / ATS: Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Zoho People Ease of Use

Suppose you've used any of the sister solutions, such as Zoho Campaigns or Zoho Books. In that case, you'll be able to get started with Zoho People very quickly because it has the familiar Zoho family look and feel. In addition, the introduction video provides a high-level overview of the many functions if you have previously used Zoho software or HR tools.

The primary dashboard of Zoho People offers a summary of all the modules, including those for recruits, corporate birthdays, upcoming vacations, attendance, annual hiring and attrition, pending tasks, and business announcements, as well as quick connections to each one. The dashboard can be altered to display the most crucial data first. It offers a simple method for helping you concentrate on your most essential duties and staying current with all the pertinent information at a glance. Thanks to the side navigation with submenus, it is swift and simple to transition between jobs and find what you need to do next.

Zoho People Pricing

Zoho People is one of the few HR software programs that disclose pricing. As a result, you are typically asked to contact their sales teams for a quote on alternative HR software. With a free plan for up to five people that enables you to manage fundamental HR operations to five different tiers of subscription plans, Zoho People offers plans for all sizes of businesses. Each priced option has a 15-day free trial period.

The Essential HR plan, the least expensive paid option, has a starting price of $1 per month for Zoho People. Compared to other human resources software, the most costly pricing plan is reasonable at $10 per user per month. However, it's important to note that the more affordable pricing options have fewer features. For instance, the Essential HR plan does not include shift scheduling, time tracking, and performance reviews.

Customer Support

Zoho People has searchable in-app FAQs. Click the question mark icon in the top right corner of the main navigation bar to visit the FAQ area. Moreover, Zoho People offers live chat help. To access it, click the speech bubble in the bottom right corner of the screen. Live and recorded webinars can help you manage your HR procedures more effectively while educating you about the software. One recent example is what HR should do during a pandemic.

You can message Zoho and include screenshots and documents if your problem still needs to be solved by checking the FAQs or live chatting with a representative. Also, you can ask questions of other Zoho product users (not just Zoho People users) and look for responses by doing so on the Zoho Community platform.

Benefits of Using Zoho People

You can effortlessly track time and attendance with Zoho People, ensuring that you have the necessary people in place to ensure the efficient operation of your organization. In addition, thanks to its fully customized performance management feature, you can increase employee satisfaction and retention by regularly providing feedback and training. It also offers many additional helpful tools that can help you save time and effort when handling benefits, hiring new employees, setting up your business, and managing travel.

Final Thoughts

Excellent features may be found in Zoho People. It isn't perfect—its time and attendance feature isn't as sophisticated as that of other HR software—but its ease of use, affordability, and speed of implementation more than makeup for that. The software scales with your business thanks to one free price plan and five premium price plans, and you also have the extra benefit of using other Zoho family products from the same interface.


Furthermore, here are some of the most frequently asked questions about Zoho People:

Is Zoho People free?

Yes, there is a free plan for up to five users with Zoho People. However, it also offers five paid price tiers, each available for a free 15-day trial. All functionality, including performance reviews and time and attendance tracking, is excluded from the accessible and most affordable pricing options.

What are the top countries that use Zoho People?

In 2023, more than 596 businesses began utilizing Zoho People as a performance-management platform. With 241 clients, most companies using Zoho People for performance management are American. As a result, most of Zoho People's customers—29.94%—come from the US. With 202 (25.09%) and 48 (5.96%) users each, India and the United Kingdom round out the top five nations utilizing Zoho People.

Does Zoho People integrate with payroll software?

Indeed, Zoho has native interfaces with various widely used payroll applications. This includes greytHR, Paybooks, and its payroll solution, Zoho Payroll.

Do Zoho People include attendance management functionality?

Indeed, the Zoho attendance capability enables you to manage employee leave, including jury duty, vacation, and sick days. In addition, mobile clocking in and out allows you to track the hours worked by each employee and compute overtime.

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